Organizational TNA should ideally be undertaken at 3 levels:
- Organizational level
- Team/departmental level
- Individual level
These three levels are inter-linked, and using this structure will help ensure a balanced analysis that takes into account the big picture as well as the specific needs of individuals. Methods that can be used to identify learning needs include:
- Analysis of existing strategies and plan to identify what skills are needed for delivery
- Questionnaires – paper based or online
- One-to-one interviews
- Focus groups – facilitated small group discussions with a representative sample of people
The outcome of TNA should be a robust learning and development